Contact us

TidyPaws is part of Snug Lane. One team answers every email and call.

Email (fastest)

support@snuglane.com — one team answers every email within one business day. Please include your order number if you have one.

Phone

+1 (587) 568-8507 — if we miss your call, leave a message or email us and we will get back to you within one business day.

Company

Snug Lane (TidyPaws, PounceLab, CrateHaven, Tuckhouse and WhiskerLoft) is a trading name of 2629489 Alberta Inc., a company incorporated in Alberta, Canada.
330 Bulyea Rd, Edmonton, AB T6R 0W8, Canada

This is our office address, not a returns address. Orders ship from partner warehouses in the United States, and returns go back to the warehouse address we email you when you start a return.